Managing Stakeholder Discontent: A Rising Tide
by John Littleford, Littleford and Associates
Most school boards and heads worldwide faced a very challenging last 18 months. In the next few months, it is likely that they will face another set of challenges stemming from cultural and political divides among parent, alumni and staff groups. They will also face issues of transparency in terms of setting tuition and fees, enrollment management and balance and the direction in which curriculum is heading. These may invite board and constituent intrusion in school operations.
What follows is an example for boards and heads to guide them in how to confront and manage a crisis. The case study explains the lessons learned along the way.
- School Stories