Evacuation-Repatriation Salary Insurance

Patrick Meyer

3 December 2001

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Since I had completed the survey on evacuation/repatriation and salary continuation vis a vis 911, I have discovered that Clements International once again offers coverage underwritten by Lloyds of London at pre-911 prices.  This will likely have great implications for those of you who were in the process of trying to renew or obtaining initial coverage when disaster struck.  Those of you interested can contact Dan Tuman at dtuman@clements.com.  You owe it to yourself to check it out if you have a need for this type of coverage.  Perhaps other providers are beginning to loosen up, so if you prefer to work with another agency, it is definitely worth checking.

 

Patrick Meyer

Ouagadougou

 

 

Date:         Mon, 3 Dec 2001 08:16:17 -0000

Sender: Headmasters List at International Schools < HEAD-NET@TC.UMN.EDU >

From: PJ Meyer < pjmeyer@CENATRIN.BF >

Organization: INTERNATIONAL SCHOOL OF OUAGADOUGOU

Subject:      Evacuation, Repatriation, and Salary Continuation Survey Results

 

 

Dear Colleagues:

 

Here are some things to consider for your own situation.

 

Evacuation, Repatriation, and Salary Continuation-A Worldwide Perspective

 

 

The events of 9/11 in the United States brought into focus our concerns regarding the

Eventualities of evacuation, repatriation, and salary continuation.  Just how prepared is your school to meet these challenges?

 

For some of us, we think it can never happen to us.  The silhouette of the Twin Towers in the NYC skyline is indelible in our minds.  Beirut was once a peaceful paradise.

 

I have experienced only one evacuation, during the Gulf War, to a safe haven where after two and a half weeks we returned to re-open school.  Insurance then for such events was a novel idea.  Few schools had it.  Our school didn't.  Those that did made out like a bandit. 

 

My school paid out about $75,000 from its contingency funds for flights and per diem for

about 30 overseas hires and their dependents.  Had it not been deemed safe to return, it would have cost even more for onward flights to homes of record, and a great deal more to recruit staff had there not been a means to retain our staff with salary continuation.

 

We were fortunate.  We were able to keep a staff intact and the school viable to complete the school year.  What would it cost and how would it be paid for now?  A reliable reserve fund?

 

Do you have one?  Do you have insurance?  Can you afford to renew it at the rate of 700-

800% more following 9/11?

 

My current school cannot afford the costs of insurance coverage even if it could find an

underwriter to bind it.  Can yours?  The aftermath of the tragic events in the United States on September 11, 2001 has forced schools to review their own situations and to revise policy and contracts.

 

To get a more global view on the impact upon international schools, I sent out a brief survey on the AAIE Head Net.  There were ten questions.  What follows are the insights from about fifteen responses received, item by item.

 

Item 1:  What is your present policy regarding evacuation, repatriation, and salary

continuation? And, Item 2:  Is this coverage available to both overseas and local hires?

 

Responses ranged from having no coverage at all, or "it can't happen here," to having clear provisions both in policy and in place because it can and has happened.  Most schools provide evacuation of overseas hires only.  A few specifically provide for an interim safe haven first, until the decision is made to close.  Most schools provide 100% salary continuation for three months for both overseas and local hires based on when the decision to close is made.  Some provide less for local hires.  Only one school indicated that they maintain full salary for the entire year no matter what.

 

 

Item 3:  Are you presently insured for these eventualities?  And, Item 4:  Where do you or will you stand when it comes to renewal for insurance?

 

Four schools said that they were insured.  One did have it but decided to cancel it due to thehigh cost, whereas another decided to "bite the bullet" and pay the high renewal costs

because of  problems in keeping a reserve fund intact for its intended purpose.   Still another was awaiting a price quote and tended to think that if too high, a reserve fund would be the way to go.  Finally, one felt complacent knowing they were insured this year, but unaware of the 700-800% increase looming ahead for renewals.

 

 

 Item 5:  Are you having difficulties obtaining insurance coverage, or do you anticipate having such difficulties at renewal time?

 

Those with coverage already could renew, but at the extraordinary increases.  Those without coverage could not begin a policy even if they wanted to.  It is unavailable.  One Head indicated that once in a former school her school had coverage, but then the insurance company revoked the coverage when the risks became higher.

 

 

Item 6:  If you do not have insurance, are you self-insured?  And, Item 7:  How do you anticipate being able to pay for the eventuality of implementation of an evacuation, repatriation or for salary continuation?

 

 One school decided not to self-insure because in the past the reserve fund had been raided for other expenses.  Several stated that policy allowed for keeping tuition payments if school closes due to a force majeure situation.  So long as your original budget is balanced and you have collected most or all of your revenues, you should be in a fairly good financial position.  The only thing you would need to consider would be what would be needed for extraordinary costs such as flights to a safe haven, and per diem.  Many schools already had a reserve fund in place or were in the process of starting and/or building up one.  The level of reserve was typically 25%/3 months of the operational budget.  The best part of this peace of mind is the interest you can earn on it as it continues to grow.

 

 

Item 8:  What issues have come up with your teachers?

 

Teachers expect to be taken care of and generally it has to become a matter of policy and contract that they are covered.  Teachers will and should ask for clarification of benefits when they are being hired and even after hired.  It becomes more of an issue in cases of financial instability and where priorities might compete and become juggled around.  If there is a balanced budget, reserve funds, and/or insurance, policy must be in place providing for the general welfare of the teachers and for the direction of the school.   Only then teachers should be content and reassured.  Otherwise, there would understandably be uneasiness.  Even if the school year is curtailed, you should keep teachers afloat in order to, in turn, keep the school afloat for if and when it is to re-open.  One of the primary reasons for evacuation and repatriation, and salary continuation, is to keep the school viable so that you can pick up where you left off.  In places where that protection is in place, it is a non-issue.

 

 

Item 9:  What issues have come up with our Board regarding this topic?

 

There is no issue where insurance and/or reserve fund and policy are already in place.  You need to have a plan by policy and the means to achieve it.  Finance Committees should be alert to the issues of policy for tuition collection and retention, balanced budgets, insurance or no insurance, or how to self insure with a protected reserve funds earmarked specifically for protecting teachers and the school in order to return their services.  Remember, the main focus is to maintain a viable school.  As one school stated, "It is a fact of life."  Another stated

 

".The Board will review all contracts beginning now in order to revise for the 2002-2003 school year."

 

 

Item 10:  What comments in general do you have to offer regarding the importance of this issue?

 

"It is miserable-maybe we could apply for the funds that (President) Bush has frozen belonging to the terrorist organizations."

 

"The Director's contract has a six-month salary clause and states he/she will be responsible for the school during that time period."

 

".professionally, I have come to accept that making others feel safe has quickly become a priority, so I think we have to continue to generate the funds for the collective welfare and let folks know that they are going to be cared for."

 

Set up a reserve to handle the costs of shutting down.  Save it for a rainy day.  It makes good fiscal sense.  Be sure to address the issue of tuition refunds, it must be very clear and in policy."

 

"Work on educating the need to ensure that a viable school will exist in that location and what it takes to ensure such a school, then work on policies to build a reserve."

 

"It's important.  I get the idea of building up a reserve, with worse case scenario close-out as the maximum amount to be set aside.  Build up a general reserve fund over a couple of years, and flag the requisite amount for evacuating/closing/re-opening costs, and keep it growing from year to year."

 

"I'm glad we didn't go the insurance route when that seemed popular.  You're likely wise to be up front with prospective teachers during the recruitment process."

 

"Hugely important.  We will revise contracts to reflect current reality."

 

"Not very important in this part of our sleepy little corner of the world."

 

As a sidebar to this article, I had likewise contacted our regional representative (Joe Carney) at the Office of Overseas Schools, Department of State.  He feels that this is a "Red Hot" compelling issue that might require some kind of leveraging to get a response from the insurance industry to meet the real needs of overseas schools.  We won't be able to rely upon grant money for this kind of issue.  He proposes that he and his colleagues meet to ascertain a global perspective on evacuation insurance, although perhaps this survey to some great extent may have given us a fair analysis of the situation.  The realization is there that only a few schools are actually in good shape to actually handle such emergencies.  Most are struggling to maintain balanced budgets, let alone set up and maintain reserve funds.   And, most schools face the same challenges in future recruitment or retention of faculty in event of a 3-month evacuation.

 

To summarize, Jim Ambrose offers sound advice that echoes much of what we now know - "Set a financial reserve as a goal; work to achieve it over a four-year period; adjust the evacuation policy upwards annually as the financial resources accumulate; and, hope there are no disasters meanwhile."

 

I wish to thank all the school heads who took the time to respond to this survey.  With their collective wisdom, it is my hope that we all take heed of the situation and become capable of making the necessary policy and financial adjustments to protect our teachers and schools from both disasters and their aftermath.

 

And, remember the Twin Towers, and Beirut.

 

Cheers,  Patrick Meyer         Ouagadougou

 

 

 

-------------------- Begin Original Message --------------------

 

Message text written by James Di Sebastian

 

"I believe that it was an unfortunate coming-together of 4 strange or at least very negative people who then egged each other on and went way over the top."

 

-------------------- End Original Message --------------------

 

 

Dear Jim,  cc Search

 

Your perception is very accurate.  MANY years ago, when Elmore Rigamer was the resident shrink in the NESA area, he presented a workshop during which he commented to the effect that unbalanced people in a community somehow "find" each other and (mainly because no one else is listening) form an alliance in which they feed off each other and devolve into a downward spiral, sort of a closed reasoning system that selectively filters external information and only lets in what is consistent with their particular wiew of the world.  Basically, it's a form of mental illness that allows the people to continue functioning.

 

He was thinking mainly of parents moving into a community (although it applies equally to teachers) and said that it takes roughly six months for other community members to evaluate and judge the new ones and decide if they are "nuts" or not.  (My words, not Elmore's!)  In the meantime, they can do untold damage.  Such people are often highly articulate and very passionate, with perceived offenses becoming extremely personal.  As with one case I had early in my career (which I barely survived), some months after the flap is all over, people ask "What was that all about, anyway?"

 

Elmore went on to speak of communities in crisis (say, during times of high threat; the Gulf War is an example) and that the "fearful" (again, my own words) should not be allowed to congregate, that less fearful people should be infiltrated to provide perspective and balance; otherwise, they feed off each others fears and soon an issue is elevated to a crisis.

 

The good news is that the truth becomes known over time . . . hope my recollection of Elmore's words are accurate.

 

Keep the faith and hang in there.     Cheers,   Jim Ambrose

 

 

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